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FAQ
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HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?All orders placed before 5pm EST ship the same day, you will receive a shipping confimation email. We strive to deliver all packages in under 3 business days!
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HOW DO I RETURN AN ITEM?HazMat goods are not returnable. Kindly refer to our Terms & Conditions for more information about handling the product.
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WHAT IS YOUR REFUND POLICY?A refund will be issued to your original payment method as soon as your returned package arrives at our warehouse. Please allow up to 5 business days for the refund to show up on your account.
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DO YOU OFFER WARRANTY ON YOUR PRODUCTS?We stand behind product quality and assurance. If there is any quality control issue, please don’t hesitate to reach us at support@marzwhip.com
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CAN I CANCEL MY ORDER AFTER IT HAS BEEN PLACED?Yes, only if the order has not yet left our warehouse, please contact support@marzwhip.com to cancel.
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CAN YOU SHIP TO A P.O. BOX?Yes we can ship to a P.O. box but please understand that the delivery time will be delayed as P.O. box shipping has to go through the post office which is generally slower.
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CAN I PLACE A BULK ORDER WITH A LARGER QUANTITY?We welcome orders of any size, ranging from individual packages to pallets and even containers. If you're interested in becoming a distributor, please visit our dedicated wholesale page.
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HOW LONG UNTIL MY ORDER IS SHIPPED?We offer same day shipping on all orders mon-sat placed before 5pm EST. Any order placed after 5pm will be shipped the following day.
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WILL MY CANNISTER COME WITH A PRESSURE NOZZLE?Yes, every Marz tank comes with a pressure nozzle!
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